Frequently asked questions about our counselling services
Choosing counselling can bring up questions, especially when considering telehealth therapy for the first time. This page answers some of the most common questions about telehealth therapy Australia-wide, including phone therapy services and online counselling options, to help you feel informed and supported.
If you have a question that isn’t covered here, you’re always welcome to reach out for further information.
How should I prepare for my telehealth session?
Preparing for online counselling sessions is simple. Choose a quiet, private space where you feel comfortable speaking openly. Ensure your internet connection is stable and have any supportive items nearby, such as water, tissues, or a notebook. Creating a calm environment can help you feel more at ease during your session.
Is telehealth therapy effective?
Yes. Research shows that telehealth therapy can be just as effective as in-person counselling for many concerns. Phone therapy services and online counselling Australia-wide provide the same evidence-based support, therapeutic structure, and professional care, while offering greater flexibility and privacy.
What is the difference between phone therapy and online counselling?
Phone therapy services involve counselling sessions conducted via phone call, without video. Some people prefer this option for increased privacy or comfort. Online counsellinguses secure video platforms, allowing face-to-face connection while remaining remote. Both options offer meaningful and effective therapeutic support.
What is telehealth therapy
Telehealth therapy allows you to access counselling remotely through phone or secure online video sessions. Telehealth therapy Australia-wide makes professional support more accessible by removing the need for travel, parking, or attending a physical location.
Is telehealth counselling private and confidential?
Yes. Telehealth therapy Australia-wide is delivered using secure platforms and follows the same confidentiality and ethical standards as in-person counselling. Your privacy and safety are prioritised at all times, with confidentiality explained clearly at the beginning of therapy.
Who is telehealth counselling suitable for?
Telehealth counselling is suitable for adults, couples, young people, and individuals experiencing a wide range of concerns. It can be particularly helpful for people living in regional or remote areas, those with busy schedules, mobility challenges, or anyone seeking a more discreet way to access counselling.
What is Cognitive Behavioural Therapy (CBT)
Cognitive Behavioural Therapy (CBT) is an evidence-based counselling approach that focuses on the connection between thoughts, feelings, and behaviours. CBT helps individuals identify unhelpful thinking patterns and behaviours, understand how these patterns impact emotional wellbeing, and develop practical strategies to respond to challenges in healthier, more supportive ways.
CBT is commonly used to support concerns such as anxiety, stress, low mood, sleep difficulties, and behavioural challenges. It is a collaborative and structured approach that can be effectively delivered through telehealth therapy Australia-wide, including phone therapy services and online counselling.
Do you offer grief counselling?
Yes. Grief counselling is available through telehealth therapy Australia-wide. Support is offered for many forms of grief and loss, including the death of a loved one, relationship breakdowns, life transitions, health changes, and other significant losses.
Grief is a deeply personal experience, and counselling provides a safe, compassionate space to process emotions at your own pace. Telehealth counselling allows you to access grief support from a familiar and private environment, with sessions tailored to your individual experience and needs.
What concerns can telehealth therapy support?
Telehealth therapy online can support a wide range of concerns, including anxiety, stress, low mood, grief and loss, relationship challenges, addiction-related concerns, work-related stress, sleep difficulties, and personal growth. Therapy is tailored to your individual needs, goals, and pace.
Do I need to have a serious problem to start counselling?
No. People seek counselling for many reasons, from managing daily stress to navigating major life transitions. If something is affecting your wellbeing, telehealth counselling Australia-wide can provide a supportive space to explore it.
When are telehealth sessions available and do you offer in-person appointments?
Telehealth counselling sessions are available via secure video link or phone call from Monday to Friday, 9am to 8am, and on Saturdays from 9am to 4pm. This flexible format allows you to access support from the comfort of your own space, without the need for travel, parking, or added stress.
Telehealth therapy Australia-wide can be especially helpful for those seeking greater privacy, living outside the Geelong region, or looking to fit important self-care into a busy schedule. Whether you’re at home, at work, or somewhere in between, therapy is accessible with a simple call or click.
In-person counselling appointments can be arranged upon request in the Geelong CBD, depending on availability.
A Therapeutic Approach
My counselling practice is grounded in a person-centred framework, where each individual’s unique story, strengths, and goals guide the therapeutic journey. I draw from a range of evidence-based modalities to support clients in meaningful and tailored ways, blending approaches where appropriate to meet their specific needs.